Terms & Conditions

These terms of use govern your use of this Website. Please read these terms in full before you use this Website. If you do not accept these terms of use, please do not use this Website. Your continued use of this site confirms your acceptance of these terms.

1. Website Access

1.1 It is not necessary to register with us in order to use most parts of this Website or to make a purchase. However, we recommend registering with us in order to have a more pleasant shopping experience on our Website.

2. Use of Website

2.1 This Website may be used for your own private purposes and in accordance with these terms of use.

2.2 You may print and download material from this Website provided that you do not modify or reproduce any content without our prior written consent.

2.3 By using this Website, you warrant that:

   (a) you are capable of entering into binding contracts;    

   (b) you are at least 18 years of age;

   (c) the personal information which you are required to provide when you register is true, accurate, current and complete in all respects;

   (d) you are not impersonating any other person or entity.

3. Site Uptime

3.1 All reasonable measures are taken by us to ensure that this Website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this Website is unavailable at any time.

3.2 Where possible we always try to give advance warning of maintenance issues that may result in Website downtime but we shall not be obliged to provide such notice.  

4. Visitor Provided Material

4.1 Any material that a visitor to this Website sends or posts to this Website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.

4.2 When using this Website you shall not post or send to or from this Website any material:

   (a) for which you have not obtained all necessary consents;

   (b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

   (c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

5. Third Party Links

5.1 Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this Website you do so at your own risk.

5.2 Any party wishing to link to this Website is entitled to do so provided that the conditions below are observed:

   (a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

   (b) you do not misrepresent your relationship with this Website; and

   (c) the website from which you link to this Website does not contain offensive or otherwise  controversial content or, content that infringes any intellectual property rights or other rights of a third party.

5.3 By linking to this Website in breach of clause 5.2 you shall indemnify us for any loss or damage suffered to this Website as a result of such linking.

6. Disclaimer

6.1 Whilst we do take all reasonable steps to make sure that the information on this Website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.

6.2 All material contained on this Website is provided without any warranty of any kind. You use the material on this Website at your own discretion.

7. Exclusion of Liability

7.1 We do not accept liability for any loss or damage that you suffer as a result of using this Website.

7.2 Nothing in these Terms of Use shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

8. Law and Jurisdiction

These terms of use are governed by English law. Any dispute arising in connection with these terms of use shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

9. Privacy Policy

9.1 We treat all your personal information as confidential and will only use your personal information in accordance with our Privacy Policy.

10. Returns Policy

10.1. Where you have purchased the goods or services as a consumer (i.e. for private use as opposed to business use), please note that you are entitled to cancel any contract completed with us within 28 days from the day after receipt of the goods or services ('Cooling Off Period') providing the goods are in their original condition.

10.2 We are unable to accept returns of products which have been opened as there is no way of that we can ensure that we can verify the contents of the product.

10.3 If you return goods to us for any other reason (for example, if you think the goods are faulty or damaged), then;

   (a) you must notify us as soon as possible by email and we will give you an RMA number and our return postal address;

   (b) you must return the product to us within 28 days of receiving an RMA number from us;

   (c) we will examine the returned goods and if they are found to be faulty or damaged we will refund you the price of the faulty or damaged goods and will reimburse you for reasonable costs you have incurred in returning the goods.

   (d) if the returned goods are not found to be faulty or damaged then we process this as a cancelled order.

11. Orders

11.1 All orders are subject to our acceptance and product availability. If the goods ordered are not available we will notify you by email and you will be given the choice to either wait for the goods to come back into stock or to cancel your order.

11.2 All orders placed by you will be treated as an offer to purchase the goods from us and we reserve the right to reject such offers at any time. You acknowledge that any automated acknowledgement of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The conclusion of a contract between you and us will take place when we dispatch the goods to you or commence the services, whichever is the latter.

11.3 All orders for delivery outside the EU may be subject to customs handling delays which may affect the delivery time. We accept no responsibility for delays at customs,

12. Prices

12.1 If your delivery address is within the United Kingdom, you will not be charged any additional taxes. If your delivery address is outside the United Kingdom then you may be charged local import taxes and/or VAT when the order reaches your country. These charges are borne by you.

12.2 Local import taxes and/or VAT vary considerably from country to country. You should contact your local customs office for further information.

12.3 If the price shown on the checkout page is incorrect, and we discover this before accepting your order in accordance with clause 11, we are not required to sell the goods to you at the price shown. We try to ensure that all prices shown on our Website, however from time to time genuine mistakes may occur.

13. Payment

13.1. We require cleared payment before we dispatch any orders.

14. Severance

14.1 Invalidity or unenforceability of one or more provisions of this Agreement shall not affect any other provision of this Agreement.  

15. Entire Agreement

15.1 These Terms constitute the entire agreement between you and us.